Integrative acupuncture and holistic care on the Tweed Coast. Thirty-five years of practitioner experience — whole-person care that works at the surface and at the source.
Acupuncture is amazingly effective and a single session can generate immediate results. But for most, the real story has been building quietly for a long time, and true change deserves more than a one-off appointment.
That's why we use our Levels of Care framework: a supportive pathway that meets you where you are and guides you toward lasting wellbeing.
When pain or discomfort is loud, we start with weekly sessions to help you feel relief — often faster than expected.
Once things settle, we look deeper. Weekly to fortnightly treatments help address the underlying patterns so you're not just chasing symptoms, but transforming the root cause.
This is where long-term balance lives. Monthly or seasonal sessions help you stay aligned, catch early signs of drift, and keep your body feeling good.
A structured pathway that maps relief, restoration, and prevention. We talk about it together at your first consultation.
We're a registered health fund provider. Your rebate can be claimed through your private health insurer after your appointment.
Dr Mal McKay. Thirty-five years of clinical practice. One conviction: the body wants to heal — and it heals best when you treat the cause and the symptom. The clinic is where care begins. The product extends it. The Hub brings it home.
The clinic at 87–89 Tweed Coast Road, Hastings Point. Thirty-five years of integrative TCM and the kind of first-person care that addresses what's hurting now and what's driving it. AHPRA-registered.
Our approachA destination at Hastings Point where clinic, community, and care come together. Treatment rooms, group programs, and a retreat space — the philosophy, made physical.
The visionA future women’s health programme shaped by Dr Mal’s thirty-five years of clinical experience. Created to support the care that begins in the clinic, with daily rhythm, guided self-care and traditional Eastern medicine.
Everything we get asked at the front desk, with honest answers.
Most patients describe the sensation as a dull awareness rather than pain. The needles are very fine — about as thick as a human hair. Most people relax deeply during a session, and many fall asleep.
It depends on what you come in for and how long the pattern has been there. We talk about it together at your initial 75-minute consultation. Most patients work through some form of the 12-treatment protocol — but we never lock you into open-ended commitments.
Most major private health funds cover acupuncture under their extras cover. We're a registered provider with Medibank, HCF, HBF, Australian Unity, CBHS Health, AHM, GMHBA, Frank Health Insurance, Defence Health, Teachers Health, Westfund, Australian Regional Health Group and Australian Health Service Alliance. Bring your card to your appointment — we'll provide a receipt for your rebate claim. Check your level of cover with your fund directly.
Not currently. If you have private health fund cover, see the question above.
Concession rates are available for Pension, Health Care Card, Defence, and Centrelink card holders. Bring your card to your first appointment.
75 minutes — long enough to actually understand what's going on. 15 min check-in, 30 min TCM diagnostic, 30 min first acupuncture session. We'll talk about whether a 12-treatment protocol fits and what your treatment plan looks like.
Comfortable, loose clothing — easy to roll up sleeves and trouser legs. We'll guide you through what's needed depending on what you're coming in for.
Yes — and we encourage it. Acupuncture supports the body's own capacity to heal alongside conventional medical care. We never replace your treating doctor.
We ask for at least 24 hours' notice if you need to cancel or reschedule. Late cancellations and no-shows may incur a fee, as the appointment time can rarely be filled at short notice.
The clinic at 87–89 Tweed Coast Road is at street level. If you have specific access needs, please call us before your first appointment so we can make sure things are set up for you.
Yes — Family Care is one of the programs we run. Children are treated very gently; many older children describe acupuncture as relaxing rather than uncomfortable. We tailor the approach to what each child can handle.
The WHO recognises acupuncture as supportive of a wide range of symptom areas — including musculoskeletal pain, headaches, women's health, digestive issues, and stress-related symptoms. Acupuncture is one of the most-researched complementary health practices.
Yes — Pregnancy Programme is one of our specialist programs. Acupuncture support during pregnancy is safe, gentle, and tailored. Always tell us if you are or might be pregnant.
Off-street parking is available at the clinic, and there is street parking on Tweed Coast Road. The clinic is a short walk from the Hastings Point bus stop.