The first appointment is 75 minutes — long enough to understand the full picture before we begin. From there, we work through a structured treatment pathway. Most major private health funds cover acupuncture — bring your details and we'll provide a receipt for your rebate claim.
Treatment is rarely just needles. Mal draws on the full breadth of integrative traditional Chinese medicine — combining modalities to match what your pattern needs.
Fine sterile needles placed precisely along the body's meridian system — supporting the flow of Qi and the body's own healing response.
The warming of the skin or heating of acupuncture needles with burning sticks or cones of ground young mugwort (Artemisia vulgaris).
Carefully selected Chinese herbal medicines and nutritional supplements, integrated into your treatment plan where appropriate.
Tui Na and therapeutic massage techniques working with the body's meridian pathways to support Qi flow and ease musculoskeletal tension.
Dietary guidance and movement recommendations rooted in TCM principles — supporting digestion, energy, and long-term resilience.
A traditional technique using a smooth-edged tool applied to areas of tension — gently moving stagnation in the tissue, supporting circulation and easing muscle tightness.
Deep-penetrating infrared heat used to support comfort, ease muscle tension, and encourage tissue recovery.
Traditional cupping therapy used to support circulation, ease muscle tension, and encourage the body's natural clearing processes.
We're a registered provider with the funds listed below. Your rebate can be claimed through your private health insurer after your appointment — bring your card and details when you visit.
Concession rates available for Pension, Health Care, Defence, and Centrelink card holders. All major health funds accepted.
Assessment, diagnosis and first acupuncture treatment in one appointment.
Continued recovery and addressing underlying causes for established patients.
Initial consultation, assessment, diagnosis and treatment for Pension, Health Care Card and student holders.
Follow-up treatment for Pension, Health Care Card, Defence, and Centrelink card holders.
Intensive treatment for severe conditions or speedier recovery — front and back treatment included.
Your first consultation and treatment with a half-hour therapeutic massage added. Massage enhances acupuncture for joint, back and muscular pain.
A follow-up treatment with a half-hour therapeutic massage added, for joint, back and muscular complaints.
Remedial and TCM-principles massage. Effective for acute and chronic musculoskeletal injury and pain.
Shorter remedial and TCM massage session for targeted musculoskeletal relief.
Gentle non-invasive extraction of excess ear wax. Warming to the ear — can relieve sinus and ear congestion.
A gentle facial acupuncture treatment supporting skin tone and circulation, with a full first assessment.
Continued facial acupuncture sessions following your initial treatment.
Care plans let you commit to a full course of treatment as one booking. Both are follow-up programmes and do not include your initial consultation. Mal will recommend the right plan at your first visit.
| Care plan | Sessions | Best for | Saving |
|---|---|---|---|
| 6-Session Care Plan | 6 follow-ups | Continued recovery, booked as one committed course rather than session by session. | Around 10% |
| 12-Session Care Plan | 12 follow-ups | Fertility support or chronic conditions needing a longer, structured pathway. | Around 15% |
Care plans cover follow-up treatments only. Your initial 75-minute consultation is booked separately.
Most appointments are bookable online. Prefer to call? Reach us on 0420 437 156.
Care Plans let you commit to a full course of treatment. Mal will recommend the right plan at your initial consultation.
We ask for 24 hours' notice if you need to cancel or reschedule — so we can offer your time to someone on the waitlist. Late cancellations and no-shows may incur a fee.
Concession rates are available for Pension, Health Care Card, Defence, and Centrelink card holders. Bring your card to your first appointment.
Book your first appointment →Everything we get asked at the front desk, with honest answers.
Most patients describe the sensation as a dull awareness rather than pain. The needles are very fine — about as thick as a human hair. Most people relax deeply during a session, and many fall asleep.
It depends on what you come in for and how long the pattern has been there. We talk about it together at your initial 75-minute consultation. Most patients work through some form of the 12-treatment protocol — but we never lock you into open-ended commitments.
Most major private health funds cover acupuncture under their extras cover. We're a registered provider with Medibank, HCF, HBF, Australian Unity, CBHS Health, AHM, GMHBA, Frank Health Insurance, Defence Health, Teachers Health, Westfund, Australian Regional Health Group and Australian Health Service Alliance. Bring your card to your appointment — we'll provide a receipt for your rebate claim. Check your level of cover with your fund directly.
Not currently. If you have private health fund cover, see the question above.
Concession rates are available for Pension, Health Care Card, Defence, and Centrelink card holders. Bring your card to your first appointment.
75 minutes — long enough to actually understand what's going on. 15 min check-in, 30 min TCM diagnostic, 30 min first acupuncture session. We'll talk about whether a 12-treatment protocol fits and what your treatment plan looks like.
Comfortable, loose clothing — easy to roll up sleeves and trouser legs. We'll guide you through what's needed depending on what you're coming in for.
Yes — and we encourage it. Acupuncture supports the body's own capacity to heal alongside conventional medical care. We never replace your treating doctor.
We ask for at least 24 hours' notice if you need to cancel or reschedule. Late cancellations and no-shows may incur a fee, as the appointment time can rarely be filled at short notice.
The clinic at 87–89 Tweed Coast Road is at street level. If you have specific access needs, please call us before your first appointment so we can make sure things are set up for you.
Yes — Family Care is one of the programs we run. Children are treated very gently; many older children describe acupuncture as relaxing rather than uncomfortable. We tailor the approach to what each child can handle.
The WHO recognises acupuncture as supportive of a wide range of symptom areas — including musculoskeletal pain, headaches, women's health, digestive issues, and stress-related symptoms. Acupuncture is one of the most-researched complementary health practices.
Yes — Pregnancy Programme is one of our specialist programs. Acupuncture support during pregnancy is safe, gentle, and tailored. Always tell us if you are or might be pregnant.
Off-street parking is available at the clinic, and there is street parking on Tweed Coast Road. The clinic is a short walk from the Hastings Point bus stop.